Terms of Service

Terms of Service Policy
Last updated: November 2025
Entity: IndieState, LLC
Website: syannstevens.com

1. Overview

Welcome to syannstevens.com.
These Terms of Service (“Terms”) govern your use of this website and any products, services, or materials offered by IndieState, LLC (“we,” “our,” or “us”).

By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the site.

2. Services Provided

IndieState, LLC provides business consulting, strategy, and digital development services under the brand Syann Stevens Consulting.
All services, deliverables, and timelines are agreed upon in writing before any engagement begins.

3. Payments & Refunds

Payments are processed securely through Wix Payments, which uses industry-standard encryption and fraud protection.
Payment terms will be clearly stated in your proposal or invoice (e.g., 50% deposit, balance upon completion).
Because consulting services involve customized work, payments are generally non-refundable once work has begun.
Refunds may be considered only in exceptional cases and at our sole discretion.

4. Use of Digital Products (if applicable)

If you purchase or download any digital materials, templates, or toolkits, they are for personal or internal business use only.
You may not reproduce, share, or resell these materials without written permission from IndieState, LLC.

5. Client Responsibilites

To ensure project success, clients agree to:

Provide timely communication, feedback, and access to necessary information
Meet payment deadlines and approval timelines
Understand that delays in providing materials or responses may extend project delivery timelines

6. Intellectual Property

All original content, templates, systems, and frameworks created by IndieState, LLC remain our intellectual property unless otherwise stated in writing.
Upon final payment, clients receive a license to use deliverables within their own business, but not to redistribute or resell them.

7. Confidentiality

We respect your confidentiality and will not share proprietary or sensitive information obtained during the consulting relationship, except as required by law.

8. Limitation of Liability

IndieState, LLC makes no guarantees of specific business outcomes or results.
Our role is to provide strategy, structure, and recommendations based on professional experience.
We are not liable for indirect, incidental, or consequential damages resulting from the use of our services or website.

9. Website Use

Visitors agree not to:

Misuse of this site or attempt to unauthorized access to its systems
Reproduce or distribute any website content without permission
Submit unlawful, harmful, or false information through contact forms

We reserve the right to restrict or terminate site access for misuse.

10. External Links

This website may contain links to third-party sites or tools (e.g., Wix, Google Analytics, or other integrated services).
We are not responsible for the content or privacy practices of those external websites.

11. Governing Law

These Terms are governed by and interpreted according to the laws of the State of Montana, without regard to conflict of law principles.
Any disputes will be handled in state or federal courts located in Missoula County, Montana.

12. Updates to These Terms

We may revise these Terms periodically. Updates will be posted on this page with a new “Last Updated” date. Continued use of the website indicates acceptance of any changes.